How families
pay for this.
Almost nobody buys a pediatric mobility chair the way they buy anything else. It usually runs through a clinician, a dealer, and an insurer, in that order. Here is the sequence, written out plainly, with no promises attached to it.
Six steps · Evaluation to fitting
The path, start to finish
Different families move through this at very different speeds, and some steps loop back on themselves. The order, though, is nearly always the same.
- 01
The clinical evaluation
You meet with a physical therapist, occupational therapist, or an ATP — an assistive technology professional. They measure your child and work out what the equipment actually has to do: at home, at school, and getting in and out of the vehicle.
Your dealer may join this appointment. Bringing them in early tends to save a round trip later.
You, your clinician, often your dealer
- 02
The letter of medical necessity
This is the document that explains why your child needs this specific configuration rather than a cheaper or more general alternative. Your clinician writes it, and it's the part of the file most payers read closest.
Your dealer can tell you what your particular plan expects that letter to cover, because it varies.
Your clinician writes it
- 03
Your dealer submits it
The dealer assembles the evaluation, the letter, the quote, and the billing codes, and sends the package to your insurer or funding source. From here they are the ones talking to the payer, and they keep working the file until there's an answer.
Leggero does not bill insurers directly. We never see your plan.
Your dealer, to your payer
- 04
A decision comes back
The payer approves, denies, or asks for more documentation. What happens next depends on your plan and your state — including what an appeal looks like if it comes to that.
This is the step nobody can promise you anything about, us least of all. Your dealer will tell you what the response actually means and what your options are.
Your payer decides
- 05
We build the chair
Once the order is cleared, we build it. Every Leggero is made to order, so the seat width and depth, the tilt, the color, the seating system, and the accessories are all assembled to the spec your clinical team chose. Nothing ships off a shelf.
Leggero, in Burnet, Texas
- 06
Fitting and delivery
Your dealer fits the chair to your child, sets the adjustments, and shows you how everything works. If the model is WC19 crash tested, ask them to walk you through the securement points before the first vehicle ride.
Come back to your dealer for growth adjustments. Warranty repairs come back to Leggero directly — five years on the base and frame, one year on seating components, at +1 (512) 756-4700.
Your dealer, with your child
What to bring to the evaluation
You do not need to arrive with answers. You do need to arrive with the raw material your clinician turns into them.
Current measurements
Height and weight, plus the seat width and depth of whatever your child uses now if you happen to know them. Your clinician will measure everything again — a starting point just makes the conversation faster.
The equipment they use today
Bring the current chair or stroller if you can, or photos of it. What works about it, and what has stopped working, is some of the most useful information in the room.
An honest picture of the day
How your child gets to school. How long they sit at a stretch. Who lifts them, and how often. What the car or bus ride looks like. Whether the chair has to fit through one particular doorway at home.
Insurance details
Your plan card and any prior-authorization paperwork you've already been sent. Also note any funding source besides insurance you're considering — a state program, a school district, a charitable fund.
What we can help with, and what we can't
Leggero builds the equipment. Your dealer handles the funding submission and works with your insurer. Keeping that line clear saves you from waiting on the wrong people.
We can
- Point you to a dealer or clinic near you.
- Help you compare the four models on paper before the evaluation.
- Answer questions about the equipment itself — weight capacities, adjustment ranges, which models are crash tested.
- Handle warranty service directly, for as long as the warranty runs.
We can't
- Tell you whether your plan will cover it. Coverage varies by plan and by state.
- Quote you a timeline. Approval time belongs to your payer, and build time depends on the configuration.
- List the billing codes for your build. K0108 covers the EPiC Seating system included with the Enzo — that is the one we can name here. Your dealer confirms the rest.
- Advise you on what your child should be sitting in. That is a clinical decision, made with your PT, OT, or ATP.
More answers about warranty, transit certification, and buying through a dealer are on the FAQs page.
The first step is a provider.
Everything above starts with a dealer or clinic near you — they run the evaluation, build the submission, and fit the chair. If you're not sure who that is yet, we'll help you find them.